Credibility! Effective informal or formal leaders are credible. You earn credibility or you don’t!
The leadership authors and researchers, Kouzes and Posner wanted to learn about the behavioral dimensions admired leaders earned. Kouzes and Posner asked people to give them specific examples of what the leaders they admired the most did to gain their respect, trust, and a willingness to be influenced. How did they behave that help them [...]


















