So I learned something new with the help of my GREAT implementation team on Monday. I asked them why when I insert a movie and I know I linked it correctly and I get that ugly white box when I click on it and of course the movie does not play. So here’s the scoop we have so far.
Sometimes the title is too long… Try renaming the title to just a 2-3 words. If you are finding this problem, try this out and let us know how it works.
If you are having any other issues inserting movies, please post a comment here and we can find an implementation rep to get our questions answered.