Meet the Level 1 team!

As newbies to the DEN Blog we wanted to take the time to introduce ourselves and hope that you will do the same and let us know something about you!

Starting with the Level One team:

Level One is the front line for your phone calls and emails; we also help support sales in keeping up with activating new accounts and renewing existing subscriptions.

Here are a few fun survey questions and facts about each team member :

Meet Level One:

Chris Choi

Chris likes to watch movies and cuddle with his furry companion, Cookie, The Miniature Australian Shepherd. When not watching movies, Chris can be found losing horribly to his 5 year old cousin at Nintendo Wii Bowling, which causes him to question his 4 year degree at The University of Maryland.

  1. Favorite DE video? Ready Set Learn with Paz: Frisbee Dog
  2. Favorite sport to watch on TV? Is Iron Chief a sport?
  3. Most embarrassing moment of your first day of working at Discovery? Wearing a full on suit and tie when everyone else was business casual.
  4. Most looking forward to? Friday
  5. Favorite website?

Emily Engelman

Emily is a University of Maryland grad has been working at Discovery Education for almost two years.  She loves to travel and is still hoping to receive her letter from Hogwarts school of Witchcraft and Wizardry (via owl post, of course).

  1. Most looking forward to? The summer (and summer hours).
  2. Hobby? Watching a lot of movies and being with my family, friends and pets.
  3. Best book you have read in the last year? “Extremely Loud and Incredibly Close: A Novel” By Jonathan Safran Foer
  4. Last movie you saw in theaters? The Fighter, great movie.
  5. Favorite Halloween costume? Liz Lemon, with the rest of the cast of 30 Rock!

Beau Horner

Beau graduated UVA where he studied psychology, and in his free time he enjoys to hike, camp and fish.

  1. Most recent Facebook status update?  Heading to work
  2. Guilty pleasure?  Jersey Shore
  3. Most looking forward to?  Temperatures over 50 degrees
  4. Favorite Holiday? July 4th. Birthday is July 3rd.
  5. Favorite DCI show?  Man vs Wild. Everything I’ve ever learned has been from Bear Grylls

Tim Kvedar

Tim is a University of Maryland grad has been working at Discovery Education for over two years.  He loves to make music, cook, paint, and play sports.

  1. Favorite vending machine snack? Pop tarts
  2. Favorite DCI show? I (Almost) Got Away With It
  3. Hobby? Playing and recording music, painting, cooking.
  4. Best book you have read in the last year? Harry Potter and the Deathly Hallows
  5. Most embarrassing moment of your first day of working at Discovery? Wearing a full suit and tie…oh wait that was Chris.

Maya Nelson

Maya is University of Maryland graduate and has loved being a  Discovery Education Customer and Technical Support Specialist. When she’s not at work Maya loves spending her free time hanging out on her boat with her husband and two kids Jacob and Lucy.

  1. Most recent Facebook status update? Enough Already!
  2. Hobby? Waterskiing, Snow Boarding, Running Marathons – I wish!! Sitting on my couch quietly watching TV – not sure if that’s a hobby or not.
  3. Last movie you saw in theaters? Justin Beiber – OMG how embarrassing.
  4. Guilty pleasure? Mani/Pedis
  5. Favorite part of your day? Picking up my kids from Daycare.

Bill Smallwood

Bill has been with Discovery for over 3 years and has over 15 years experience in the customer support field. In addition to being an avid follower of computer technology, he also strives to create the perfect grilled cheese sandwich.

  1. Favorite sport to watch on TV? Supercross
  2. Favorite DCI show? Deadliest Catch
  3. Hobby? Videogames
  4. Best book you have read in the last year? Zen and the Art of Motorcycle Maintenance
  5. What was the most recent present you received? A t-shirt from my wife that says “Powered by Bacon”

Next we’ll introduce you to the rest of the team!



  1. Teryl said:

    You all are a true blessing! Thank you so much for all you do–I swear I must talk to you all at least daily when I’m in the field. Keep up the stellar work!

  2. Carolyn Stanley said:

    Hi all, and Emily, in particular.
    Emily, things have been going pretty well, and I haven’t needed to call support lately, which is a good thing, but I’ll always be grateful to you for all your personal attention and help when I was getting our participation in Discovery Education ramped up last spring. I am so glad to report that all of our students were successfully uploaded by our district administrator and now can access all the wonderful resources from home.
    I look forward to following your blog and being able to contact you guys in other ways than beside the phone.

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